Door to door transport is the standard and assumed method of loading and delivery of vehicles. However, there are cases under which this service is not available due to logistical or road circumstances which transport carriers take into consideration.
The transfer and transportation of autos is all about convenience, that of the customer and the carrier. The USTrans.com team’s goal is to ensure that both parties are satisfied and that the job goes as smoothly as possible, providing assistance for the carrier, and you, the client.
In order to facilitate the transportation of your vehicle, there are several things which you need to make sure are in order, so the carrier can pick up the vehicle more easily. These are just to name a few:
The ideal scenario for door to door transport is to have the vehicle picked up at your address and delivered straight to the address of your choice. However, a more realistic scenario would require a meet-up location, due to the size and length of the semi truck and the 16+ car trailer most carriers use.
It’s also important to have direct contact with the provider, simply due to logistic reasons such as the exact time and date of pickup and delivery of the vehicle, as well as other vital details regarding what you should prepare. Our effort is to find and locate only certified and licensed carriers who have the capacity to communicate with you directly.
Our job is to use our know-how and experience in the industry to help you find the best possible solution. So far we’ve managed to connect more than 40,000 customers with their respective carriers and we don’t plan on stopping.
If this does occur, give us an immediate call so we can put your listing back on the market so we can find a more suitable carrier. While all of the carriers we use are solid and we are familiar with their work, things of this nature can occur from time to time, which, while unfortunate, is the reality of auto transport.
The only ones who can actually provide a realistic deadline are the carriers themselves. The job of platforms like USTrans.com is to connect you with trustworthy carriers who have proven themselves through time and who can be relied upon for their word and for the actual deadline which they set.
If your address is not semi-truck accessible, then it’s necessary for a mutually suitable spot to be chosen. A car park, a long road or a non-high traffic area with enough space for the long 6-8 car trailer should be available for the pickup to happen smoothly, you will also make the carrier happier and that’s good after all, he’s the one driving your prized possession.
I chose USTrans as my auto transport platform because they were the only ones who were honest with me. They didn’t set unrealistic expectations just to get my money, they were straightforward from day 1 and were very helpful which I really appreciate – here’s to a 5 star Google Review!!
I’ve had bad experience with auto transport companies before which made me reluctant trying and trusting anyone else. Long story short – USTrans talk the talk and walk the walk which is super rare nowadays. I’m extremely happy with the service, they chose a very nice carrier who kept in touch with me.
I live in LA, but had a show in Dallas and I didn’t want to rent a car so I had USTrans move my vehicle ahead of time so I could have I there. I’m generally satisfied with them, however, one thing that caught me of guard that the carrier changed the price at the last second, I don’t know who’s fault it is – we were able to clear everything up.
When I received the orders to move again, I knew that this time I had to have my car with me, can’t be without a vehicle. So I found USTrans, they were very helpful in finding a suitable carrier, my moving date was just a week away and I had to use expedited shipping – good thing the military covers the expense.
I’m kind of relieved that it’s over. It’s my first time using an auto transport service across the country and I was scared that the car would get stolen and I’d never see it. Honestly it was a sigh of relief when I saw the semi pull up with my civic – it was a sight for sore eyes – glad I chose USTrans because they were honest and upfront with them from the get go – great service.
Moving a car from Hawaii to mainland US would be a nightmare without the services of USTrans. I don’t really know the details, but by the end of it I felt like I swam the distance myself – good thing the carrier was upfront and they let me know whenever they were delays – you can’t control everything even if you wanted to.
The overall experience of moving a car is super stressful, but USTrans were there to assist. The only issue I had was that they were a little late to reply to some of my messages, however, aside from that they were fantastic – I could not be happier.
USTrans helped me get back on my feet. After I lost my business, life’s been kinda hard, but speaking with the customer support people kinda brought back some enthusiasm back to me, that’s how you do business. These guys helped me move my van to Minnesota so I can start over. Thank you!
So I came back from Europe, but didn’t have the time go get my car back, so I used USTrans to assist and they were fantastic. I don’t really know how they select the carriers, but whoever made their selection process should get a medal – the carrier was fantastic, super organized and they were really honest with the delays – great job, USTrans!